Hello! Below is the full Move Right changelog for October 31 - November 28. It’s been a busy month, and we’re excited to announce a few new critical features!

Profit Maximizer is now in early access

  • In 2 seconds or less, automatically assign crew for the day with the lowest possible labor percentage. Accounts for rates, overtime, availability, and capabilities such as leads & drivers. Adjust after if needed.

  • Allows setting rates, availability, overtime rates, and capabilities per crew member

  • Download & upload crew rates and availability via CSV

  • “Click to copy schedule“ to copy the schedule built in MR to send via group text

This feature is still in early access and we are still improving it based on your feedback. Please contact us if you want access and training.

MR Calculator – advanced financial tooling for jobs

Run complex, customizable calculations to determine job costs, margin, and automatically assign charges. Add SOPs based on inventory items and more. This feature is still in early access and will be rolled out slowly.

Updated flexible job watcher settings

Improve job watchers logic and allow to set BCC preferences separately for AI generated emails, rule based emails, emails sent manually. Allow to set notifications preferences per watcher profile.

Tracking customer replies to emails in MR

Enable receiving customer email replies directly in Move Right and record them in Activity to improve communication tracking

Dynamic reports

  • Implement call reporting that allows to track:

    • Call Timing and Status

    • Call Contact Information

    • Geographic Data of the caller and recipient

    • Provider-Specific Information 

Improvements

  • Prioritize crew member roles by zone and improve the Dispatch page

  • Improves setting and updating crew from the Dispatch page

  • Add assets' description to the Schedule page

  • Notify job watchers when customer reply is received directly to MR

  • Allow to set configs per zone and display full list of configs without searching

  • Improve the formatting of AI-generated emails to allow using prebuilt templates with rich formatting

  • Remove ‘Unsubscribe’ link from the emails that watchers receive to prevent accidental unsubscribing 

  • Allow to book events with longer titles

  • Allow to edit NSC customers profiles from the Job Page after job has been routed to franchise

  • Improve pin and unpin logic

  • Move delete asset to bottom of actions dropdown to prevent accidental deleting

Performance improvements

  • Improve retrieving customer profiles to prevent an issue with slowing down system

  • Improve performance of querying available zones

  • Fix performance issue that occurs when generating legacy 5020.0 report

Bug Fixes

  • Fix issue with generating document without inventory

  • Fix an issue where inventory totals are displayed as 0 in documents

  • Fix an issue where AI generated communication has incorrect signature

  • Fix an issue with loading AI instructions for Ask Bee comment mode

  • Fix and issue where charge amount can’t be set to 0

  • Fix an issue with templates and variables not available in Summaries

  • Fix an issue with updating calculator columns in dynamic reports

  • Fix an issue where estimates are not visible in Workorders

  • Fix an issue where Save button on the Workorders tab can be clicked multiple times in a row

  • Fix an issue with handling call center names with multiple whitespaces

  • Fix an issue where system doesn’t prompt to update event locations after job locations are updated

  • Fix an issue where default OSE and VOSE time configs are not applied when booking an event

  • Fix an issue with adding decimal charges

  • Fix an issue with handling call center names with multiple whitespaces

  • Fix an issue where quick access job links failing to context into right zone

  • Fix an issue with sending self survey from the Inventory tab

  • Fix an issue when job is promoted to estimate stage when OSE is booked from legacy Estimator

  • Fix an issue with moving between zones while being on the Job Page

  • Fix an issue where changes made from Job Page are not synced to the event details in the Right Panel

  • Fix an issue with setting origin and source for Yelp leads

  • Fix an issue with rescheduling an event for another asset

  • Fix an issue with dynamic reports exclude chargers with no attributes

  • Fix an issue with pasting formatted phone number into New Opportunity form

  • Fix an issue with notify attendees toggle not available after drag-and-drop events editing on the Schedule

  • Fix an issue with activity records order

  • Fix an issue where not only crew members are displayed in events on the Dispatch page

  • Fix an issue with creating invoice from Job Page

  • Fix an issue with not booked events appear on the Dispatch Page

  • Fix an issue where watchers don’t receive email notifications when customer replis via sms

  • Fix an issue where New Opportunity stucks in loading if the error occurs during the saving

  • Fix an issue where unsaved changes are not saved automatically before the Estimate is generated

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